“I opened a small photo gallery of my work in Chatham, MA in November 2019. Having no prior retail experience I was totally clueless regarding who to turn to for credit card processing. While in the discovery process I mentioned this to a small business owner whose shop I frequent. She raved about Bay State Merchant Services and gave me Katherine Dow’s business card. Katherine met with me, explained how simple their service could be, and assured me I’d be able to grow with their services. Katherine personally delivered my system and taught me how to use it. The system is easy to use and any questions have been immediately answered by Katherine. I know small businesses prefer cash but Bay State makes it so easy and convenient to take a credit card that I’m happy when customers pay with a card. The money shows up in my account the following day so I don’t have the hassle of going to the bank. Katherine has also helped me navigate the forced closing process because of Covid-19. Katherine and Bay State are trusted vendors and partners. If you’re looking for a credit card processing partner I highly recommend Bay State Merchant Services.”